PERSONALIZE YOUR ICE ID

Use the fields below to enter the valuable information to be laser engraved on your tag. You have up to 22 characters per line. Any commas, or spaces between words are treated as a space. You do not need to use all six lines. We encourage you to use the 1st three lines to state your name, city and a contact phone number. If you have any allergies or medical conditions these should be included next. See sample text for more ideas on personalising your tag. Please use abbreviations and do not leave spaces between numbers. Should your text exceed the tag limits we will make appropriate changes to ensure your information will be read clearly.

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If you have previously bought an ICE ID product and your details have changed, you may be looking to replace the tag. The stainless steel tag is laser engraved with up to 6 lines of personalized text This is the same tag you received with your wrist ICE or shoe ICE but does not include the wrist band or shoe strap. If you need a complete ICE ID, proceed to PRODUCTS to review the range. All orders take up to 2 weeks to be made up.

FREQUENTLY ASKED QUESTIONS

What should I engrave on the tag?

Click on the SAMPLE TEXT button for text ideas and to see sample tags

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Are they guaranteed?

The stainless steel ICE ID tag has been made as tough as those who wear it. If you wear out an ICE ID tag we will replace it at no charge.

How does my new tag attach?

On the wrist ICE the tag attaches to the black elastic between the two labels. Simply slip the elastic through the space on either side of the tag. For the shoe ICE, you need to thread the top piece of the Velcro (the one with the reflective stripe) through the spaces on the sides of the tag.

What happens if there is a mistake on my ICE ID tag?

If an order is taken over the phone, by fax, or through the mail, it may be misinterpreted during the processing of the order. Often at these times, we phone customers that have mailed in their orders if we cannot ascertain what a particular letter or word is. If a mistake is made by us, we replace the ICE ID at no charge. If however, the customer makes the mistake, there is a small processing fee to re-do the tag.

When will I receive my ICE ID?

Each unique product goes through a customization procedure to be laser engraved per your request. The amount of time it takes your order to be posted is dependent on several variables. Orders will however take no longer than two weeks to be posted. The speed at which it is delivered after we post the item is based on the type of post you selected and the Postal Service.